Refund Policy

Lake Metroparks Refund Policies


Facility Reservation Policy
Cancellation of a facility reservation within  30 days will result in loss of 50% of total fees unless Lake Metroparks is able to rent the cancelled facility.  The security deposit is refundable.  Cancellation of a wedding package is handled under separate policies and procedures. Contact the Registration Department for details.

Refund Policy/Class Transfer
A refund or transfer will be given if the Registration Department is notified by the participant at least 72 hours prior to the start of the class, program or activity. The refund or transfer will be less the cost of the materials, food, admission or other items purchased for the particular class, program or activity where applicable.   Failure to attend a registered class, program or activity will be considered a forfeiture of materials supplied and all money paid. All camps require seven (7) days notice for refund. Trips are handled separately.

This refund/transfer policy is in effect unless otherwise noted. Lake Metroparks reserves the right to cancel, combine or divide classes, to change time, date or place of meeting, to change the instructor assignments and to make other revisions in these offerings which may become necessary.