Cancellation of a reservation must be made in writing or by email (registration@lakemetroparks.com). Please include: your name, the name of the shelter/facility you reserved, and the date of the reservation. Reservations cancelled within 30 days of the reservation date will result in a loss of 50% of the rental fee. The facility use deposit is refundable. If you have any questions regarding your shelter/facility reservation, please call the Registration Department at 440-358-7275 or 1-800-669-9226.
A refund or transfer will be given if the Registration Department is notified by the participant at least 72 hours prior to the start of the class, program or activity. Failure to attend a registered class, program or activity will be considered a forfeiture of materials supplied and all money paid. All camps require seven days notice for refund. Pairing dinners require five days notice for refund. Trips are handled separately. This refund/transfer policy is in effect unless otherwise noted. Lake Metroparks reserves the right to cancel, combine or divide classes, to change time, date or place of meeting, to change the instructor assignments and to make other revisions in these offerings that may become necessary.